Accurate account details
The Wendream Terms and Conditions require truthful registration information, one personal account per eligible player, and successful identity checks when requested.
Player Agreement
Wendream Terms and Conditions for Philippine Players
These Wendream Terms and Conditions explain the rules that apply when you visit, register, deposit, place a wager, claim a promotion, or withdraw through Wendream. Please read the full agreement before opening an account or using any real-money feature.
By continuing to use Wendream, you confirm that you understand and accept these Terms and Conditions. If any part is unclear, pause your activity and contact the Wendream support team before proceeding.
Important Highlights
Know the rules before you play
The Wendream Terms and Conditions are designed to keep account activity fair, secure, and understandable for Philippine players. These three practical areas deserve your attention from day one.
Fair betting and bonuses
The Wendream Terms and Conditions cover accepted wagers, settled results, promotional requirements, account limits, and conduct that may lead to a review.
Secure local payments
The Wendream Terms and Conditions explain deposits and withdrawals through supported options such as GCash, Maya, InstaPay, PESONet, and Philippine online banking.
Full Agreement
Detailed Wendream Terms and Conditions
The following sections form the agreement between Wendream and each person who accesses or uses the platform. References to “you” or “player” mean the registered user. References to “we,” “us,” or “our” mean Wendream.
1. Acceptance of the Wendream Terms and Conditions
You accept the Wendream Terms and Conditions when you create an account, access a game, place a wager, use a promotion, or complete a transaction. Acceptance applies to the current version displayed on this page. You should review this page regularly, especially before depositing or joining a new promotion.
Key rule: If you do not agree with these Terms and Conditions, do not register, deposit, bet, or continue using Wendream. Logging out does not remove responsibilities connected with activity already completed through your account.
2. Eligibility under the Wendream Terms and Conditions
The Wendream Terms and Conditions permit registration only by people who are at least 21 years old and legally allowed to participate in online gaming where they are located. You are responsible for checking the rules that apply to you. Wendream may request documents to confirm your age, identity, address, payment ownership, or source of funds.
Employees, contractors, excluded persons, and anyone prohibited by applicable rules may not participate. A player must act for personal entertainment and may not register on behalf of another person. The Wendream Terms and Conditions remain applicable even when access is made through a shared device.
3. Account Rules in the Wendream Terms and Conditions
Players must provide complete and accurate information during registration. Your name, birth date, contact details, and payment information must belong to you. The Wendream Terms and Conditions generally allow one account per person, household, device, or shared payment source where necessary to prevent abuse.
You must protect your username, password, security codes, and device access. Do not share account credentials, allow another person to wager for you, or leave an active session unattended. Activity completed with valid credentials may be treated as authorised unless evidence shows otherwise. Report suspected unauthorised access promptly.
4. Verification and Security Conditions
Identity verification helps Wendream protect players and meet operational requirements. Under the Wendream Terms and Conditions, we may request a valid identity document, proof of address, a payment record, a selfie check, or other reasonable information. Documents must be genuine, current, readable, and submitted by the account holder.
Transactions, bonuses, withdrawals, and account access may be held while checks are completed. A delay caused by missing, inconsistent, or unreadable documents is not considered a failure to process a request. Refusing verification may result in limits, suspension, or account closure under these Terms and Conditions.
5. Deposits under the Wendream Terms and Conditions
Deposits must come from a supported method owned or lawfully controlled by the verified player. Available choices may include GCash, Maya, GrabPay, Coins.ph, InstaPay or PESONet bank transfer, BDO, BPI, UnionBank, Visa, or Mastercard. Availability, minimum amounts, maximum amounts, and processing times may differ by account.
The Wendream Terms and Conditions prohibit chargeback abuse, unauthorised funding, payment cycling, and use of the platform solely to move money. A successful payment notification does not guarantee permanent credit if the transaction is later reversed, rejected, duplicated, or found to be unauthorised.
6. Withdrawals and Account Balances
Withdrawal requests are subject to available balance, completed verification, payment ownership checks, bonus conditions, and transaction review. The Wendream Terms and Conditions may require funds to be returned through the original deposit route where practical. Processing time starts after all requested information has been received.
Wendream may apply reasonable transaction limits and may divide a large withdrawal into several payments. Incorrect banking or wallet details can cause delays or failed transfers. Players should verify every number before submission. Any amount shown in PHP, including an example such as ₱1,000, remains subject to the account’s applicable limits.
7. Games, Wagers, and Results
A wager is accepted only when it is recorded by the Wendream system and confirmed in the player’s account history. The Wendream Terms and Conditions do not treat an attempted or interrupted submission as accepted. Players should check the stake, selection, odds, market, and potential return before confirming.
Results are settled using official data, applicable game rules, and the recorded system outcome. Obvious pricing errors, technical faults, duplicated transactions, or incorrectly displayed markets may be corrected. Where a game has its own specific rules, those rules apply together with these Terms and Conditions.
8. Bonuses in the Wendream Terms and Conditions
Promotions may carry eligibility limits, validity periods, wagering requirements, game contributions, maximum stakes, withdrawal caps, or minimum deposit rules. The Wendream Terms and Conditions require players to read the displayed promotional details before opting in. A bonus is not withdrawable cash unless all relevant requirements have been met.
Creating linked accounts, coordinating play, using opposing bets, exploiting a technical issue, or changing normal betting behaviour solely to guarantee promotional value may be treated as bonus abuse. Wendream may cancel a bonus and related winnings after a fair account review.
9. Prohibited Activity and Fair Play
The Wendream Terms and Conditions prohibit fraud, collusion, money laundering, identity misuse, automated betting, account selling, payment abuse, manipulation of games, exploitation of errors, and any attempt to interfere with platform security. Players must not upload harmful material or attempt to access restricted systems.
Suspicious behaviour may lead to enhanced verification, temporary limits, transaction review, cancellation of affected wagers, or closure. Wendream will consider available records before taking action. Players may be asked to explain unusual activity and provide supporting information.
10. Responsible Gaming Conditions
Wendream is intended for adults who choose gaming as entertainment. The Wendream Terms and Conditions require players to use only money they can afford to lose. Gaming should never be treated as guaranteed income, a solution to debt, or a way to recover previous losses.
Players may use available deposit limits, session controls, cool-off options, or self-exclusion measures. Requests for a restriction should not be bypassed by creating another account. If gaming no longer feels enjoyable or controlled, stop playing and review the information on the Responsible Gaming page.
11. Privacy and Communications
Personal information may be processed to operate accounts, verify identity, complete payments, prevent fraud, provide support, improve services, and meet applicable obligations. The Wendream Terms and Conditions should be read together with the Privacy Policy, which explains relevant data practices in greater detail.
Service messages may include verification requests, security alerts, transaction updates, account notices, and material changes. Players must maintain accurate contact details. Promotional preferences may be managed through available account or support options, while essential service notices may still be sent.
12. Platform Availability and Technical Issues
Wendream aims to provide stable access but cannot promise that every feature will always be uninterrupted. Maintenance, device compatibility, network conditions, payment interruptions, or events outside reasonable control may affect availability. The Wendream Terms and Conditions allow a game or market to be paused when necessary.
If a session is interrupted, the system record will normally determine whether a wager was accepted and how a completed game was resolved. Players should avoid repeatedly submitting the same transaction while a confirmation is pending. Screenshots may assist a review but do not replace official system records.
13. Intellectual Property and Permitted Use
Wendream branding, page design, written content, graphics, interfaces, databases, and related platform materials are protected assets. The Wendream Terms and Conditions grant players a limited, personal, non-transferable right to use the service for lawful entertainment.
Players may not copy, sell, scrape, republish, reverse engineer, frame, or commercially exploit platform material without permission. Account access does not transfer ownership of any content, software, brand element, or underlying technology.
14. Suspension, Closure, and Remaining Funds
A player may stop using Wendream and request account closure, subject to verification and settlement of pending matters. Wendream may restrict or close an account when the Wendream Terms and Conditions are breached, security is at risk, verification fails, or continued service is not reasonably possible.
Legitimate withdrawable funds will normally be handled after relevant checks and deductions. Funds linked to fraud, unlawful activity, reversed payments, invalid wagers, or bonus abuse may be withheld or adjusted where permitted. Obligations concerning investigations, payments, intellectual property, and disputes can survive closure.
15. Changes to the Wendream Terms and Conditions
Wendream may update these Terms and Conditions to reflect platform changes, new products, security requirements, payment processes, or applicable rules. The updated version becomes effective when published or on any later date stated in the notice. Material changes may also be communicated through an account message.
Continuing to use Wendream after an update means that you accept the revised Wendream Terms and Conditions. If you disagree with a change, stop using the service and request assistance with closing your account or withdrawing an eligible balance.
16. Questions, Complaints, and Support
If you have a question about the Wendream Terms and Conditions, contact support with your account details, a clear explanation, relevant dates, transaction references, and supporting screenshots where available. Never include your password or one-time security code in a support message.
Wendream will review complaints using account records, payment information, game logs, and applicable rules. Raising a concern promptly makes investigation easier. The support email for website and account enquiries is support@wendream.net.
Reminder: These Wendream Terms and Conditions are the general platform agreement. Specific games, promotions, payment methods, and account features may display additional rules that also apply.
Ready When You Are
Accept the rules and keep your play in control
Once you have read and understood the Wendream Terms and Conditions, you may create an account or return to your existing account. Tara, play responsibly and never wager more than you can comfortably afford to lose.